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Acano X Series Server and Virtualized Deployments
Acano Solution R1.6: Support FAQs 76-1022-08-K
Page 11
c. Check the file extensions: the certificate can have a .crt, .cer, .pem and .der extension,
and the private key needs a .pem, .der or .key extension.
d. File names can contain alphanumeric, hyphen or underscore characters.
e. Ensure that you have the correct certificate to go with the corresponding key, otherwise
it will not work. Use the MMP command pki match <key> <certificate> to check.
3. Check the Web Admin Interface configuration.
Log in to the MMP and type webadmin. Are the certificate/key names exactly the same as
the files you uploaded, including file extension?
Check that Web Admin Interface is enabled and listening on the MMP, by typing the
following in the MMP:
webadmin enable
webadmin listen mmp 443
4. Check that you have access via IP.
Try accessing the web interface just using IP i.e. in a browser type
https://<ip address>:<port #>
Does Acano support SRTP on 3rd party SIP clients
Yes, we call it Encryption – see the next FAQ.
I cannot get encrypted SIP calls to work
Check the following:
That in the Web Admin Interface Configuration > Call Settings page, SIP Media
Encryption is set to Allowed or Required
That you have uploaded a certificate and private key for the Call Bridge
That you have the Call Bridge configured to use that certificate and private key
The Acano solution will only encrypt media when using TLS for call control and if SIP Media
Encryption is set to Allowed or Required. If it is using TCP or UDP for call control, or if SIP Media
Encryption is set to Disabled, no media encryption will be used for calls.
Does the Acano solution support multi-tenancy?
Yes, it does. This refers to sub-dividing its capacity into a set of “islands” where each island has
all of the functionality of the whole, but has no access to the resources (for instance users,
coSpaces, or active calls) of other tenants. The API is the primary means by which tenants are
supported. See the Acano Solution API Reference Guide for full details.
If you use different domain names to distinguish between customers, such as those below, you
must use the multi-tenancy functionality.
meetingroom1@customerA.com
meetingroom1@customerB.com
How does multi-tenancy affect user experience?
There are different behaviours when calling from one deployment to another.
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Hubbell Electric Fire Pump Controllers LXi 1700 Handbücher

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